Keep The Emails Coming

The easiest way to ensure you'll get your alerts and notifications? Add us to your address book. Simply find your email client and follow the directions. That's it! Now you won't miss any important notifications or updates from your support team!

Below we have listed the most popular email programs with the quick steps to adding us to your 

Gmail

1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add [e-mail] to contacts list to finish.

Yahoo! Mail

1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [e-mail].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.

 

AOL Mail

1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter [e-mail] and additional information if you wish.
4. Click Add Contact button in the popup to finish.

 

Outlook 2003, 2007, 2010

For 2003

1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.

For 2007

1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.

For 2010

1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter [e-mail] and additional information if you wish.
7. Click OK to finish.

Apple Mail

1. Click [e-mail] in the header of the message you’re viewing.
2. Click Add to finish.

iOS Devices

iPad, iPhone, iPod Touch

1. On any message, tap the sender and add to either a new contact or an existing contact.

Mac Mail

1. Click Address Book.
2. Click File.
3. Click New Card.
4. Enter [e-mail] and additional information if you wish.
5. Click Edit to finish

Windows Live Mail

1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to [e-mail] to finish.

Comcast

1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter [e-mail] you want to whitelist.
6. Click Add.
7. Click Update to finish.

NetZero

1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter [e-mail] and additional information if you wish.
5. Click Save to finish.

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• If you still have more questions, don't hesitate to reach out to our support team.