The campaigns and workflows inside of the email platform are designed to be as simple to set up and track as possible. To help with that, when you add a campaign to your account there is a list that is created that is tied specifically to that campaign.
For the Consumer Touch campaign, this list is called Consumer Touch Newsletter Recipients. Any contacts you wish to receive your monthly Consumer Touch newsletter MUST be included in this list.
Since contacts can be in multiple lists at once, you don't need to worry about losing track of leads or getting contacts mixed. You can still have your database segmented out as you desire, just be sure to also include your contacts into the Consumer Touch Newsletter Recipients list if you want them to be in that campaign.
- If you still have more questions, don't hesitate to reach out to our support team.